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Frequently Asked Questions

  • How much is delivery ?
    Free UK Delivery
    Orders over £50 automatically qualify for FREE UK Standard delivery. Delivery time is up to 3 working days after dispatch and we usually deliver within 1-2 working days but at peak times this may extend to 5 working days.

    Standard Delivery - £3.95
    Delivery time is up to 3 working days after dispatch and we usually deliver within 1-2 working days but at peak times this may extend to 5 working days.

    Express 1-2 Day Delivery - £9.95
    Order by 11am on a working day (Monday to Friday) and we will deliver your order the next working day. Deliveries to remote locations and during xmas periods (including highland or island addresses) may take up to 2 days longer.
  • How do I qualify for free UK delivery ?
    Orders over £50 automatically qualify for FREE UK Standard delivery.
  • When will my order be despatched ?
    We normally expect to despatch all orders within one working day, however in the run up to really busy periods like Christmas we may take up to 2 days for some orders due to the high volumes.

    Next Day Delivery orders placed before 11am are normally despatched on the day of order Monday - Friday.

    You will receive a confirmation of despatch once your order has left our distribution centre.
  • How Long Will It Take To Receive My Parcel ?
    Standard delivery time is up to 3 working days after dispatch and we usually deliver within 1-2 working days but at peak times this may extend to 5 working days.

    Next Day Delivery Orders received by 11am on a working day (Monday to Friday) will be delivered the next working day. Deliveries to remote locations (including highland or island addresses) may take up to 2 days longer.

    International orders can take up to 21 days and depend on your country.
  • My order hasn’t arrived
    If your order hasn’t arrived within the specified delivery time detailed above. Please email customer.services@glammua.co.uk with your customer order number.
  • Which countries do you ship to ?
    We deliver worldwide
  • What is your returns policy ?
    Please Note due to EU hygiene regulations we cannot offer a refund, replacement or exchange on items returned opened/used or non-saleable condition.

Free UK Delivery on all orders above £50.00

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